What should the customer know about your pricing (e.g., discounts, fees)?

Pricing reflects very comprehensive care. We don't want to add ticky tack charges but instead want to be empowered to give the pool what it needs to be in top shape. A low price typically means a base fee with every pound, ounce, and drop of additives coming at a charge.

What is your typical process for working with a new customer?

We want to find the reason why a homeowner is making a change. Lack of communication? Consistency? Shoddy work? Once we know what is important to the homeowner we want to highlight our approach that earns their trust. After a few weeks of rebalancing and proper service we want to show a homeowner the difference conscientious care makes.

What education and/or training do you have that relates to your work?

Years of field installation experience and continuing yearly installation education courses offered directly by Pentair, Hayward, and Jandy. CPO certified and insured.

How did you get started doing this type of work?

I started when I was 15 years old cleaning the pool of a property I was working construction on. I started teaching myself the ins and outs of the trade and took on all the work I could. Many mentors and many years later we look to help new professionals enter the industry and keep improving our level of service.

Describe a recent project you are fond of. How long did it take?

One of our favorite installation ungraded are the new Pentair IntelliFlo3 pumps. Hugely efficient and functional in so many new convenient ways including phone control, it's takes us just a few hours to get one rolling and saving our customers money.

What advice would you give a customer looking to hire a provider in your area of work?

Don't be fooled by pricing-a cheap price is a cheap product. Quality work and quality communication are worth the cost that may come in higher than a competitor.

What questions should customers think through before talking to professionals about their project?

Why am I switching service providers? What do I envision for my pool now and in the future? What is more important to me-price or quality? What do I wish was better about my pool and my swim quality?

How much work is maintaining a pool?

A pools maintenance depends on many factors. Environment, water quality, equipment sizing, and sanitation type all directly influence how labor intensive your pool will be to maintain. For most pool owners, the chemistry balance and equipment maintenance pose the biggest challenge. Tasks like netting and brushing can be easily done but must be consistently every week to prevent build up and damage and typically will take a few hours a week. For the time and cost involved, the majority of pool owners prefer to entrust the maintenance to a professional service which allows for routine maintenance and cleaning to be consistent and chemistry tracked and adjusted in a more advanced manner.

Why do I need my pool serviced?

Pools are a living organism with changes happening daily to the chemistry of the water. Sun light, rain, wind, debris, and use all constantly add variables that must be accounted for in treating the pool. It's relatively simple to "shock" or tablet treat pool water to keep if clear and algae free, but truly proper chemistry is what is required to maintain the quality of the pools finish, prevent calcium deposits from forming, and keep the sensitive pool equipment (such as heaters) from being damaged internally. Due to the high cost of both repairs and chemicals, a pool service is generally the best option to maintain a pool. If tracked and adjusted properly, a pool can be something that you can just jump in and enjoy without worry by using a quality service company. They'll also provide insight into maintaining and upgrading equipment that daily cleans the pool in the most energy efficient way possible.

How often should I have my pool serviced?

Pools need to serviced weekly. Some services will over bi-weekly visits but this does not allow for proper chemical balancing. Dosages will be heavily applied during the visit, spiking the chemical levels for a few days in an attempt to make the sanitizing agents last for a longer period than their intended to. Weekly service also prevents debris build up from blocking and damaging pumps, filters, and automatic cleaners.

Does a variable speed pool pump really save me money?

Variable speed pool pumps are typically able to cut power consumption by 50 to 75%. Manufacturing companies promote that they pay for themselves within a year with energy savings. This is often estimated with extreme use and run times on small pools. For most pools, a variable speed pump will allow for the entire pool to be circulated and cleaned once per day as needed but doing so at a reduced cost of electrical consumption. They also allow for greater power and flow when necessary for spas, water, features, and slides. Overall, they are one of the best investments you can make in your pools health that also benefit your long-term costs over the course of a year.